Privacy Policy

When you fill in a form on this site, we collect:

• Your name and the name of your shop
• Your phone number and email address, where you give them
• Anything you write in the message field
• Whether you checked the box consenting to text messages, and the date and time you did

We also record technical details of the submission: the page you submitted from, the referring page, your browser's user agent, and a one-way hashed form of your IP address used to rate-limit abuse. We do not store your raw IP address.

If you become a customer, we process the repair orders, inspections and estimates inside your shop management system in order to provide the service. That data belongs to your shop.

• To reply to you, by phone, email or text, about the demo or question you raised
• To schedule, confirm and remind you about a demo you asked for
• To provide, support and improve the service
• To meet our legal and tax obligations

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information, and we do not rent or trade mailing lists.

We share information only with service providers who process it on our behalf so we can run the service, and only as far as they need it: our hosting and database providers, our email provider, our telephony provider for calls and text messages, and our calendar and scheduling tools. They are bound to use it only for that purpose. We may also disclose information if the law requires it.

We only text a mobile number when its owner has agreed to it, either by checking the consent box on a form on this site or by telling us so during a call. Consent to receive text messages is never a condition of buying anything from us.

You can stop the messages at any time by replying STOP. The full program terms, including message frequency and rates, are on our SMS Terms page.

We keep contact submissions and consent records for as long as we are doing business with you and for as long afterwards as we need them to meet legal, tax and dispute obligations. Records of an opt-in and an opt-out are kept as evidence of consent even after you ask us to stop messaging you, because being able to show that we honoured your request is the point of keeping it.

Write to del@getmechanica.com and we will tell you what we hold about you, correct it, or delete it. We will not make you jump through hoops or charge you for it. Reply STOP to any text to end messages, or ask us on a call and we will do it for you.

Data is held in access-controlled, encrypted-at-rest databases with encrypted transport. No system is perfect, and we will not pretend otherwise, but we limit who can reach your data to the people who need it to do the work.

This is a business tool for auto repair shops. It is not directed at children under 13 and we do not knowingly collect their information.

If we change this policy we will update the date at the top of the page. Material changes to how we handle text messaging consent will be announced to anyone enrolled in the program before they take effect.

Mechanica is a service of Live Large LLC, a Utah limited liability company.

Email: del@getmechanica.com
Phone: (385) 360-1489